Privacy Policy

Privacy Policy

Last updated: October 31, 2026

Grafting Dragon Fruit, operated by GDF LLC ("we," "us," or "our"), operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services").

Grafting Dragon Fruit is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual.

Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify an individual.

Depending on how you interact with our Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of information:

  • Contact Information: Name, billing address, shipping address, telephone number, and email address.

  • Financial Information: Payment card details, payment methods, transaction records, payment confirmations, and other billing information.

  • Account Information: Username, password, security questions, preferences, and account settings.

  • Transaction Information: Products viewed, added to your cart or wishlist, purchased, returned, exchanged, or cancelled, along with your purchase history.

  • Communications: Information provided when contacting us through customer support, email, contact forms, or other communication channels.

  • Device Information: Browser type, device information, network connection, IP address, and other device identifiers.

  • Usage Information: Information about how and when you browse, navigate, and interact with our website and Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from You: When you create an account, place an order, communicate with us, or otherwise provide information.

  • Automatically Through Our Services: Through your device, browser, cookies, and similar technologies when you visit or interact with our website.

  • Service Providers: Third parties that provide technology, payment processing, fulfillment, customer support, or other services on our behalf.

  • Business Partners and Other Third Parties: Partners that assist with advertising, analytics, and other business operations.

3. How We Use Your Personal Information

Depending on your interactions with our Services, we may use your personal information for the following purposes.

Providing and Improving Our Services

We use personal information to process payments, fulfill orders, arrange shipping, manage customer accounts, process returns and exchanges, provide customer support, remember preferences, and improve your shopping experience.

We may also use this information to recommend products based on your interests and previous purchases.

Marketing and Advertising

We may use your personal information to send promotional communications by email, text message, or postal mail, where permitted by applicable law.

We may also display personalized advertisements on our website or third-party platforms based on your shopping activity and interests.

Security and Fraud Prevention

We use personal information to authenticate accounts, protect transactions, detect and investigate fraudulent or unlawful activity, and maintain the security of our Services.

If you create an account, you are responsible for protecting your login credentials and should not share them with others.

Customer Communication

We use personal information to respond to inquiries, provide order updates, resolve customer service issues, and maintain our business relationship with you.

Legal and Regulatory Compliance

We may use personal information to comply with applicable laws, respond to valid legal requests, participate in legal proceedings, enforce our policies, and protect our legal rights.

4. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, subject to applicable law and this Privacy Policy.

These disclosures may include:

  • Shopify and Service Providers: Companies providing website hosting, payment processing, analytics, customer support, order fulfillment, shipping, cloud storage, and technology services.

  • Marketing and Advertising Partners: Third parties that help us advertise products and provide personalized marketing services. Depending on where you reside, you may have the right to opt out of certain advertising-related disclosures.

  • Third Parties at Your Direction: Companies or services you authorize us to interact with, including shipping providers and social media integrations.

  • Affiliates: Companies within our corporate group, where applicable.

  • Business Transactions and Legal Obligations: Parties involved in mergers, acquisitions, restructuring, bankruptcy, legal proceedings, or government requests, where permitted or required by law.

5. Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services to provide and improve your shopping experience.

Information you submit through our website may be transmitted to Shopify and third-party service providers, including those located outside your country of residence.

We may also use Shopify features that incorporate information from your interactions with our store and other merchants to improve our Services and business operations.

In certain circumstances, Shopify is responsible for processing personal information and responding to requests regarding that processing.

For additional information, please review:

Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal: https://privacy.shopify.com/en

6. Third-Party Websites and Links

Our website may contain links to websites or online platforms operated by third parties.

If you visit a website that is not owned or controlled by GDF LLC, we encourage you to review its privacy policy, security practices, and terms of service.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.

Information shared publicly or through third-party social media platforms may be accessible to other users and may be subject to the policies of those platforms.

The inclusion of third-party links does not necessarily constitute an endorsement of their products, services, or practices.

7. Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the information provided below to request its deletion.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age as those terms are defined under applicable privacy laws.

8. Security and Retention of Your Information

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no security system is completely secure, and we cannot guarantee absolute protection of information transmitted or stored electronically.

We recommend avoiding unsecured communication channels when sharing sensitive or confidential information.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining accounts, processing transactions, providing Services, complying with legal obligations, resolving disputes, and enforcing our policies.

9. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include:

  • Right to Access or Know: Request access to personal information we maintain about you.

  • Right to Delete: Request deletion of personal information, subject to applicable exceptions.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Data Portability: Request a copy of your personal information or its transfer to another provider in certain circumstances.

  • Right to Opt Out: Request that we do not sell or share your personal information for targeted advertising, where applicable.

  • Marketing Preferences: Unsubscribe from promotional emails using the unsubscribe link included in those communications.

You may continue to receive transactional or service-related communications, such as order confirmations and shipping updates, even after opting out of marketing communications.

Privacy Opt-Out Requests: [INSERT GDF LLC DATA SHARING OPT-OUT LINK]

Where required by applicable law, we recognize Global Privacy Control (GPC) signals as requests to opt out of certain personal information sales or sharing.

For more information about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Other than Global Privacy Control, we do not recognize other browser-based "Do Not Track" signals.

Exercising Your Rights

You may exercise your privacy rights through the options provided on our website or by contacting us using the information below.

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests.

Where permitted by law, you may authorize another person to submit privacy requests on your behalf. We may require proof of authorization and additional identity verification.

We will respond to requests within the timeframes required by applicable law.

10. Complaints

If you have concerns or complaints regarding how GDF LLC collects, uses, or processes personal information, please contact us using the details below.

Depending on your jurisdiction, you may have the right to appeal our response or submit a complaint to an appropriate data protection authority.

11. International Transfers

Your personal information may be transferred, stored, or processed in countries outside your country of residence.

When transferring personal information from the European Economic Area or the United Kingdom, where applicable, we rely on legally recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent UK-approved arrangements, unless the destination country has been determined to provide an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, privacy practices, technology, or legal and regulatory requirements.

When changes are made, we will post the revised Privacy Policy on our website and update the "Last updated" date.

We will provide additional notice when required by applicable law.

13. Contact Information

If you have questions about our privacy practices, this Privacy Policy, or wish to exercise your privacy rights, please contact:

Grafting Dragon Fruit (GDF LLC)

Email: graftingdragonfruit@gmail.com